Terms & Conditions

Welcome to www.seventradeindia.com (“Website”), operated by Seven7 Trade India Private Limited (“Seven7”, “we”, “us”, or “our”). By accessing or using this Website, you (“User”, “you”, or “your”) agree to be bound by this User Agreement, our Privacy Policy, and Terms & Conditions. If you do not agree, please refrain from using the Website.

This Agreement is an electronic record under the Information Technology Act, 2000 and is published per Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

1. Scope of the Agreement

This Agreement governs all interactions, purchases, and use of services via our Website. Seven7 acts as the direct seller of all goods listed and does not host third-party vendors.

Our B2B platform caters globally to industrial, construction, MRO, and commercial buyers.

2. Eligibility

• For business use only. Users must represent a registered company or entity.
• Accessible to users worldwide subject to import/export laws.
• You must be 18+ and legally competent.

3. Account Registration

• Provide accurate business details
• Maintain account confidentiality
• Use only for business, not personal purchases

We may suspend accounts for violations or suspicious behavior.

4. Product Listings and Pricing

• Details and prices may change without notice
• Displayed in INR, USD, or relevant local currencies
• Errors may lead to order cancellation or confirmation
• Orders may include taxes, customs, and shipping

5. Order, Payment & Invoicing

• Orders confirmed after full payment unless agreed otherwise
• Secure domestic and international payments accepted
• Electronic invoices issued for all orders
• International buyers must manage customs themselves

6. Shipping & Delivery

• Shipping offered globally via reliable logistics partners
• Risk transfers to the buyer upon dispatch
• Delivery times depend on location, product type, and regulations

7. Cancellation, Returns & Refunds

See our full Cancellation & Returns Policy for details. Summary:

• Orders can be cancelled before dispatch
• Returns allowed for valid reasons (damaged, incorrect items)
• Refunds processed via original payment method
• Some products are non-returnable (clearly marked)

8. Intellectual Property

All content (logos, listings, descriptions, designs) is property of Seven7 or its licensors. Unauthorized use, copying, or reproduction is prohibited.

9. User Conduct

• Do not misrepresent your business or identity
• Abide by all applicable local and global laws
• Do not upload viruses or attempt unauthorized access
• Use the platform only for commercial (not personal) use

10. Limitation of Liability

• We are not liable for indirect or consequential damages
• Liability is limited to the paid value of the affected order
• Not liable for delays due to force majeure (e.g., disasters, customs)

11. International Users

• You are responsible for compliance with your local laws
• Return policies may differ for international shipments
• All contracts governed by Indian law, in English

12. Privacy and Data Protection

By using the Website, you consent to data usage as per our Privacy Policy. We comply with Indian and global data protection standards.

13. Governing Law & Jurisdiction

This Agreement is governed by the laws of India. All disputes are subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

14. Updates to the Agreement

This policy may be updated occasionally. Changes will appear here with a new “Last Updated” date. Continued use means acceptance of updates.

15. Contact & Grievance Redressal

For any complaints or queries, contact:

Grievance Officer
Name: [Insert Name]
Email: info@seventradeindia.com
📍 Seven7 Trade India Private Limited, Bengaluru, Karnataka, India

We aim to acknowledge grievances within 48 hours and resolve them promptly.