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Welcome to Seven7 Trade India Pvt Ltd.
- Work Time: Monday – Saturday 9:30AM – 6:30PM
Call Us Any Time:+91 9008497377
Email Us:sales@seventradeindia.com
Our Office Location:Langford Road Bengaluru
Return Policy
At Seven7 Trade India Pvt Ltd, we value our business customers and aim to ensure satisfaction with every purchase. This Return Policy outlines the terms under which goods may be returned or replaced.
1. Eligibility for Returns
- Wrong item received
- Damaged or defective product upon delivery
- A manufacturing defect was identified within the return period
- Item not as described in the confirmed quotation or invoice
2. Return Window
You must notify us of any issue within 3 business days of receiving the product. No return requests will be accepted after this period.
3. Return Conditions
- The product must be unused, uninstalled, and in its original condition.
- Original packaging, invoice copy, and any related documents must be provided.
- Custom-built or special-order items cannot be returned unless defective.
4. Return Process
- Email your return request to: [Insert Email Address]
- Include invoice number, product details, and reason for return.
- Our support team will review and respond within 2 business days.
- If approved, we will arrange reverse pickup or guide you on return logistics.
5. Inspection and Approval
- All returned items will undergo inspection.
- Approval or rejection will be communicated after review.
- For approved returns, a replacement or credit note will be issued within 7 working days.
6. Freight Charges
- If the return is due to our error (damaged, wrong, or defective product), we will bear shipping costs.
- For other reasons, the buyer bears the return shipping cost.
7. Non-Returnable Items
- Custom-manufactured or special-order goods
- Items that are installed, used, or damaged due to customer handling
- Consumables, spare parts, or limited-life components unless defective
8. Legal Jurisdiction
All return claims and disputes are governed by the laws of India. The courts in Bangalore, Karnataka, will have exclusive jurisdiction in case of any disputes.
9. Contact Us
Seven7 Trade India Pvt Ltd
Office Address: No.37/17 1st Floor, Unit-104, Premier Presidency Langford Road, Richmond Town, Bengaluru Karnataka 560025
Email: [Insert Email]
Phone: [Insert Number]
