Privacy Policy

Seven7 Trade India Private Limited ("Seven7", "we", "us", or "our") is committed to protecting your privacy and ensuring compliance with Indian law. This policy explains how we collect, use, and protect user and business data on our B2B platform.

1. Applicability

This Privacy Policy applies to all users accessing our website, mobile app, or services. By using our platform, you consent to our data practices.

2. Types of Information Collected

• Personal Information: Name, email, mobile number, address, GSTIN, PAN, CIN, etc.
• Sensitive Personal Data: We don’t collect SPDI unless needed for refunds (e.g., bank details).
• Technical/Transactional Info: IP address, device type, cookies, order/payment history, etc.

3. Purpose of Collection

• To create/manage business accounts
• To process orders, payments, refunds
• To support logistics, post-sale, and service
• To comply with legal and tax requirements
• To improve UX and send updates/marketing (with consent)

4. Disclosure of Information

We do not sell or rent user data. Your data may be shared with:

• Logistics/delivery partners
• Payment gateways and banks
• Vendors (for direct shipments/warranties)
• Technology/analytics providers (under NDA)
• Government or legal authorities, as required

5. Data Security Practices

• SSL encryption for all transactions
• Role-based access controls
• Regular audits and data protection procedures
• Secure servers and updated software stack

6. Retention of Information

We retain data only as long as needed to:

• Fulfill service or legal obligations
• Resolve disputes
• Enforce agreements

After expiration, data is securely deleted or archived.

7. User Rights Under Indian Law

You have the right to:

• Access and update your personal info
• Withdraw consent (where applicable)
• Request correction or deletion

To exercise these rights, email info@seventradeindia.com. Verification of identity may be required.

8. Use of Cookies

We use cookies to:

• Keep sessions active
• Remember user preferences
• Analyze site usage

Users can manage cookies via browser settings. Some features may not work if disabled.

9. Grievance Redressal

In compliance with Rule 5(9) of SPDI Rules, we have appointed a Grievance Officer:

Email: info@seventradeindia.com
Address: Seven7 Trade India Private Limited, Bengaluru, Karnataka, India

We aim to acknowledge complaints within 48 hours and resolve within 15 days.

10. Third-Party Sites

Our platform may link to third-party websites. We are not responsible for their privacy practices. Please review those policies separately.

11. Changes to the Privacy Policy

This policy may be updated periodically. Changes will be posted here with the new “Effective Date.” Continued use implies acceptance.

Contact Us

For any questions or feedback regarding this policy, contact:

Seven7 Trade India Private Limited
📧 info@seventradeindia.com
🌐 www.seventradeindia.com
📍 Bengaluru, Karnataka, India